I have had the unique opportunities to work on exceptional products with some remarkable companies… Here are some of my favorites.

Pall: Deep Pleat
Problem: ”we need a new handle”

Creating user personas a basic task, often over looked, or treated as a check mark along some project plan. Their importance is foundational to a project and it’s organization.

My research uncovered opportunities beyond the original scope of designing a new handle, revealing improvements across product packaging, the out-of-box experience (OOBE), product and model identification, transportation, storage, use, and disposal. By examining the product throughout its entire lifecycle, I developed a deeper understanding of not only how the product functions, but also how it is perceived, handled, and experienced at every stage.

One insight can unlock many opportunities for improvement. By solving the right problem with an understanding of the users, unexpected advancements can emerge across the broader experience. - learn more

Kodak: PVC - Pocket Video Cameras
Task/Goal: Spearhead the UX of an emerging consumer market space.

Kodaks first “Video Centric” product was seen as the Best in Class for consumer Pocket Video Camera product winning Popular Mechanics Top Choice 2 years in a row.

Longitudinal User Study: Revealed significant flaws within the initial industrial design solutions for the USB arm access of the Zi6. Following users for 6+ weeks in their environments allowed insights that would not never have been revealed within traditional controlled experiments.

Illustrating the value of choosing the right testing & information gathering methods to provide the best insights.
- learn more

Fujifilm: Kiosk Usability
Problem: Retail partners identified recurring challenges with its in-store photo kiosks: customers struggled to connect their devices & transfer photos due to the variety of connection cables, iOS versions, and device manufacturers.

What should have been a simple and intuitive, became frustrating, requiring store employees provide assistance, diverting staff from other responsibilities and created queues, congestion within store aisles

Goal:
Redesign the mobile connection experience to make it intuitive, seamless, a 1st Time Success Connection workflow for public photo Kiosks for Walmart, Micheals, CVS, stores.

Usability Study’s & Contextual Inquiries provided a continues information streams that verified proposed solutionss. - learn more

Honeywell: DWP: Digital WorkPlace
Problem: 12+ years of unaligned intranet growth, resulted in a confusing, and difficult-to-navigate source of corporate information. neglected potential.

Goal:
Audit & Organize all content (1500+ individual pages), clarifying their purpose for each business segment, and redesign focused on employees/targeted users.

Information Architecture: understand usage patterns, redundancies, &
unmet needs, (users & creators) across a vast & varied diverse business segments. - learn more

EagleView: OnSite - ML & AI - data extraction from imagery
Problem: “…we haven’t done any user research…”

The application evolved through a collection of separate features & workflows, resulting in an inconsistent UX, varying visual patterns, and a steep learning curve for its intended users.

I evaluated the existing application with heuristic reviews, workflow analysis, design critiques, and stakeholder interviews. These findings informed a systematic approach to modernizing the interface—establishing clearer information hierarchy, more consistent navigation, standardized controls, improved visual feedback, and interaction patterns that made complex workflows easier to learn and use. - learn more