Honeywell Digital Workplace Redesign
Honeywell had more than a decade of intranet growth with an absence of governance, naturally resulting in 1,500+ pages of fragmented content.
Starting Point Information Architecture / 4th Level or maybe Dante’s 3rd Level
”Herding Cats w/ Ties” I established principles all interested parties can agreed upon.
1.
Principle of
Objects:
Treat content as a living, breathing thing, with a lifecycle, behaviors and attributes.
2.
Principle of
Choices:
Create pages that offer meaningful choices, keeping the range of choices available, focused on a task.
3.
Principle of
Disclosure:
Show enough information to help understand what they'll find as they dig deeper.
4.
Principle of
Front Doors:
Assume at least half of the website's visitors will come through some page other than
5.
Principle of
Focused Navigation:
Don't mix apples and oranges in your navigation scheme.
6.
Principle of
Growth:
Assume the content you have today is a small fraction of the content you will have tomorrow.
Segmenting content into organized “silos” that met users understanding & expectations was key to aligning and shifting business owners of their “new homes”
Onsite Workshop & Exercise s with Key Stakeholders & SME’s
initial archecture / starting point
Workshop - Card Sorting exercise
Workshop - Pain Point exercise
Style Guide Development
Digital WorkPlace - Honeywell Intranet