Fujifilm | Photo Kiosk & Omnichannel Experience Design
Fujifilm’s Photo Finishing Kiosk division is one of the company’s most profitable business units, delivering customized photo kiosk solutions to major retailers including Walmart, CVS, Verizon, Michaels, Sam’s Club, and others.
As UX Manager, I led a multidisciplinary team of UX professionals with varying skills. (interaction design, visual design, & usability teams to deliver cohesive, brand-aligned experiences for public kiosks, web commerce, mobile devices, and in-store workflows. I guided the creation of scalable style guides to ensure consistency across assets, layouts, and interaction patterns while supporting retailer-specific branding requirements.
Style Guide Creation: communication with development communities & Product leaders.
Usability Findings & Suggested Solutions presenting to project managers, key stakeholders
Highlight Reel of Usability Issues - Audio Feedback miscommunication
“Tap to Start” concept panel | Grid Structure and UX documentation
Kiosk Style Guide: Attraction Loop
Kiosk Mobile Connection Instructions & Workflow
Expanded “Hit” Zones UX documentation
Mobile Connection Workflow Map & Animation sequence for iOS / Android at client location and Wonder Photo Shop
Static Connection Instructions concepts Lite/ Dark Themes
Connection Instructions animated concepts
Delivery Options concepts & workflows
Menu Option Choices for product creation
Credit Card Processing on Kiosk Step by Step Workflow
Quawalla | HomeDecor | Snap2Frame - Initial Screen captures / Starting Point
Quawalla | HomeDecor | Snap2Frame - Heuristic Evaluation and Project Plan
Quawalla | HomeDecor | Snap2Frame - Plea for better UI/UX
Quawalla | HomeDecor | Snap2Frame - Proposed updates for Tablet UX
Quawalla | HomeDecor | Snap2Frame - Mobile Upload workflow
Wonder Photo Shop - WiFi Network access screens
GetPix Mobile App Screens & Workflows
